July 2026 Guest Blog Lifecloud (3)

When a Scam Knows Too Much: Helping Employees Protect Their Identity

A caller says you missed jury duty and there’s a warrant for your arrest. They know your name, personal information and enough details to make everything sound legitimate. Would your employees know what to do? A recent Wall Street Journal story, “The ‘Jury Duty’ Scam That Cost This Family $25,000,” shows just how sophisticated today’s scams have become.

According to the report, a woman was contacted by scammers posing as law enforcement who claimed she faced arrest for missing jury duty. They knew personal information, used multiple people to make the situation appear legitimate and kept her on the phone for hours. By the end of the ordeal, her family had lost $25,000.

It’s an extreme example, but an important reminder: identity threats are becoming more personal, sophisticated and difficult to recognize.

Identity Protection Is an Employee Benefit That Matters

Identity theft and fraud don’t stay neatly outside the workplace. When an employee’s personal information is compromised, they may be left trying to monitor accounts, dispute fraudulent activity and determine what steps to take next, all while managing their normal responsibilities. Employers have an opportunity to provide employees with resources that can help them feel more prepared and supported when these situations arise.

How ID Protect Can Help Your Employees

Legal Resources’ ID Protect provides tools and support designed to help employees monitor, detect and respond to potential identity threats.

  • MONITOR — Monitoring of personal and financial information for potentially suspicious activity, including identity, Social Security number and credit monitoring.
  • ALERT — Alerts when potentially suspicious activity is detected, helping employees identify potential issues and take action.
  • RESTORE — If identity theft occurs, certified identity restoration specialists can help guide employees through the recovery process.

**Depending on the plan, additional features and identity theft insurance for qualifying expenses may also be available.

Give Employees Support When They Need It Most

You can’t prevent every scam from reaching your employees. But you can help give them resources to recognize potential threats and support to turn to if their identity is compromised. As scams become more sophisticated, identity protection can be a valuable addition to an employee benefits package, helping employees protect what matters most while providing added peace of mind.

Learn more about adding Legal Resources ID Protect to your employee benefits offering.

ID Protect features, services, insurance coverage and eligibility vary by plan. Refer to applicable plan materials and terms for details.

Thinking of Enrolling?

Group legal insurance plans are one of the fastest growing employer benefits.

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